The Udaipur smart city proposal aims at becoming World’s favourite lakeside Heritage City with a concept of “Eternal Udaipur.” The smart initiatives are broadly covered in sectors of tourism; public transport and walkability; intelligent transport management system; and physical and social infrastructure.

The accessibility features for persons with disabilities have been incorporated into the area-based initiatives. The proposal has integrated the component of universal accessibility and inclusive design for persons with disabilities. Development of application that charts out information on disabled friendly establishments, availability of wheelchairs, audio guides, etc is an innovative feature in the components. The pedestrianization proposals are based upon fundamentals of ‘universal access’ to heritage walks and will have special provisions for persons with disabilities.

However, the accessibility features are dedicated to tourism only and are not fully covered in other smart initiatives. Social infrastructure like smart classrooms and smart clinics has ignored these aspects. Accessibility to ICT-enabled business processes and e-governance by persons with disabilities is also not ensured. Overall, the proposal has included accessibility features only in tourism sector but has failed to make provisions in other sectors and services.

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